Heather Long

Our fees are generally charged on a quarterly basis. Our Family Office clients pay fees based on either:

• A percentage of assets under our advice; or

• A flat fee that is periodically renegotiated.

We will be glad to answer any questions you may have about our fee arrangements. Our Family Office fees are negotiable, based on the scope of services you require, complexity of the engagement, amount of staffing and other resources that are required.

Our High Net Worth clients pay fees based on a percentage of assets under our advice.

Generally, our investment advice covers all our clients’ assets, wherever located and regardless of who is making the dayto-day investment decisions. If your fee is based on assets under our advice, we may have an incentive to encourage you to increase the assets in your accounts. We do not receive any compensation in connection with the purchase or sale of securities in your accounts.

Some investments impose additional fees that will reduce the value of your investments overtime. For example, mutual funds, exchange traded funds (“ETFs”) and private investments impose additional fees. Some investments impose surrender charges or impose “lock-up” periods during which your right to withdraw your investment will be restricted. If you select a trust company as your custody agent, you will also pay a custody fee.

You will pay fees and costs whether you make or lose money on your investments. Fees and costs will reduce any amount of money you make on your investments over time. Please make sure you understand what fees and costs you are paying. For additional information please see our Form ADV 2A, items 5.A thru 5.D., which is available in paper format upon request and on our web site at https://ballentinepartners.com/important-disclosures/

When we act as your investment adviser, we have to act in your best interest and not put our interest ahead of yours. At the same time, the way we make money creates some conflicts with your interests. You should understand and ask us about these conflicts because they can affect the investment advice we provide you. Here are some examples to help you understand what this means.

• At the request of our clients,we have established propriety private funds in which only our clients are allowed to invest. Those funds reimburse us for the costs of setting them up and therefore have an incentive to recommend them to you.

• We may recommend rollovers out of employer-sponsored retirement plans and into Individual Retirement Accounts that we manage for an asset-based fee. If we don’t currently manage your account held with your employer’s plan, this will increase our compensation.

Our Form ADV 2A, item 10.A thru 10.D., contains a detailed disclosure of our conflicts of interest, which is available in paper format upon request and on our web site at https://ballentinepartners.com/importantdisclosures/

Our financial professionals are compensated with salaries and bonuses. Senior employees may also receive an ownership stake in our firm. Compensation is not tied directly to any of the following factors: the amount of client assets they service; the time and complexity required to meet a client’s needs; or revenue the firm earns from the financial professional’s advisory services or recommendations. There is absolutely no connection between compensation and (1) products sold (i.e., differential compensation); or (2) product sales commissions.